FAQ
Where are ROC cabinets manufactured?
ROC Cabinets are mainly manufactured in Viet Nam.
How do I become a ROC dealer?
We are happy to hear that you are interested in working with ROC! Please click the link below and fill out the form with your business license uploaded, we will reach out shortly.
What are the ROC return policy and warranty?
Our most recent policies and warranty can be found by clicking on link below:
Can you send me a brochure?
Please click the link below to download the spec book you needed by product lines.
Are your products CARB2 certified?
Yes, all ROC cabinets are 100% in compliance with CARB Phase 1 & CARB Phase 2 defined guidelines of composite wood products.
Are these cabinets strong enough to support a granite top?
Our plywood core construction for all our cabinets ensures the strength required to support granite, concrete, or any other countertop material that you may select. No additional cabinet reinforcement is required.
How do you ship your cabinetry?
Most orders will be shipped on a pallet via an LTL (Less than Truckload) carrier. Some smaller items may ship through a small parcel carrier, e.g., UPS.
What if my delivery includes damaged cabinets?
If your order is received damaged, please notate any damages with the freight company on the delivery receipt (POD) when accepting the delivery and take photos of the damaged items. Most importantly, do not refuse the shipment. Submit a claim online under “my account” with the photos of the damage if the order placed online; for offline orders, please send them immediately to claim@roccabinetry.com. ROC will review and replace damaged pieces in a timely manner.
